• What is the minimum order quantity?
    Customized products require drawings for consultation for the minimum order quantity, while ordinary products do not have a minimum order quantity.
  • Do you provide customization services?
    You can make it according to the drawing requirements.
  • Do you support OEM and ODM?
    Consult as needed.
  • Why should I choose you?
    The product is of high quality, production is efficient, and service is of high standards.
  • What information do I need to provide to get an accurate quote?
    Product name, size, picture and quantity are required for customized products, in addition to drawings.
  • How can I get updates on the product if I don't go to your company?
    The sales team is online in real time and updates the progress of goods proactively every day. If there are special requirements, you can contact them directly.
  • What should I do if I don't receive the item?
    Take actual situation as the standard, show the signed logistics can provide receipt proof, the unsigned one will keep tracking until the recipient receives the goods; if empty package, broken package, or wrong version of goods are received, exchange, reissue and other services can be provided.
  • What is your after-sales service like?
    1. Provide technical guidance on the use of products according to consumer requirements; 2. Implement the "three guarantees" policy, namely repair, replacement and return; 3. Handle consumer letters, visits and telephone complaints in a timely manner, and answer consumer inquiries. At the same time, collect consumer opinions on product quality in various ways, and make improvements in a timely manner according to the situation.
  • Can I order samples? How much is the sample fee, can it be refunded after batch production?
    We can provide samples and there is a certain mold fee for customization. Please consult our sales staff for details. The cost depends on the product consultation. After bulk customization, the sample fee can be refunded.
  • Do you support providing samples?
    Yes, and customization is supported.